Privacy Policy

Anup Transport Company operates this application to manage container bookings, trips, drivers, fleet compliance, documents, and GST billing. For privacy queries, contact the company at the address published on the Support page.

• Account data: name, email address, phone number, company name, and assigned role (admin, driver, customer).
• Operational data: bookings, container and trailer details, trip status updates, pickup and delivery locations.
• Documents: files uploaded against trips, such as delivery orders, gate passes, e-way bills, and proof of delivery.
• Billing data: invoices, freight and accessorial charges, GST amounts, and payment status.
• Messages: notifications sent from the app to customers and drivers, retained as a message history.

Data is used solely to operate the transport service: dispatching trips, tracking container movements, issuing tax invoices, meeting statutory documentation requirements, and communicating with customers and drivers. We do not sell personal data or use it for third-party advertising.

Access is role-based. Customers can see only their own bookings, documents, and invoices. Drivers can see only the trips assigned to them. Administrators can access operational records to run the business. These rules are enforced in the database with row-level security, not only in the interface.

The application runs on Lovable Cloud, which provides hosting, the managed database, authentication, and encrypted file storage used by this app. Transactional email is delivered through an email service provider configured by the company. Uploaded documents are held in a private storage bucket that is not publicly readable; files are served through time-limited signed links to authorised users.

Booking, trip, document, and invoice records are retained for as long as required for business and Indian statutory/tax record-keeping purposes. The retention period applied by the company should be confirmed by the business owner and stated here.

You may request access to, correction of, or deletion of your personal data by contacting the company. Requests that conflict with statutory record-keeping obligations (for example, issued tax invoices) may be limited to correcting contact details rather than deleting the record.

This policy may be updated as the service changes. The revision date above reflects the latest version.